Choosing an offer
Tell us the game, how many of you play, your mods or plugins and the world size, and we'll point you to the right plan.
Support
Help before and after ordering
A question before or after your order? Real humans answer, in English and French.
French-speaking support
Written answer, by email
Advice before buying, no commitment
Topics covered
What you can ask us
Migration
We move your world over — included — if your files can be recovered. We need a full backup and the server version.
Backups
Your server is backed up automatically every day. You keep the two most recent, downloadable from your panel.
Mods & plugins
We tell you what fits your plan, and we help you install your mods or plugins — included. A big modpack or lots of plugins may need the next plan up.
Payment & cancellation
Card payment through Stripe. You manage your subscription and cancellation from your account.
Lag, latency and freezes
The chosen region and the spare resource are the two main levers: an undersized server stutters as much as a distant one.
Reach us
Two channels, two uses
Pick the one that matches what you need: a written trace attached to your order, or a quick answer on a technical point.
The channel to use for anything tied to an order, an invoice, a subscription or a migration: the request stays written and attached to your file.
support@easygameserver.comDiscord
For a quick question before you buy: a mod, a plan, a region. Anything about your order goes by email.
Join DiscordFAQ
Common questions before payment
When is my server prepared?
Your server installs automatically once payment is confirmed, within minutes, up to a quarter of an hour depending on the game. You get an email as soon as it's installed. A big modpack or a migration may need a quick chat first.
Can I migrate an existing server?
Yes if the files are recoverable. At minimum, we need a full backup, server version and useful details about mods, plugins or maps.
Are backups included?
Yes: an automatic backup every day, the two most recent kept, downloadable from your panel.
What happens if my server lags?
We first check the real load: connected players, world generation, mods, plugins, save size and region. If your plan is too tight, we'll suggest the next one up.
Why does it cost more than elsewhere?
Because your plan's RAM is reserved for your server: we don't resell it, and we'd rather turn a sale away than slow you down. We monitor your server's health around the clock (CPU, memory, disk), and we reply in English and French.
Can I cancel?
Yes, from your account, no need to write to us. You keep your server until the end of the period you paid for.
Ready to order
Already know what you need?
VAT-included prices, RAM reserved for your server. Unsure? Write to us before you pay.