Skip to content

Withdraw from your contract

You can withdraw from your contract here, free of charge and without giving a reason. Fill in this form and you will receive an acknowledgement by email, with the date and time of your request.

No account needed. If you can't find your order reference, just describe what you ordered and when — we'll find the file.

The acknowledgement is sent to this address.

Order reference, server name, game, purchase date — anything that helps us find it.

You don't have to give a reason. This field is here if you want to add something.

  • Secure payment

    Card payment through Stripe. Track or cancel your subscription from your account.

  • Real humans, English and French

    Before and after you order: picking a plan, moving a world.

  • Reserved RAM

    Your plan's RAM is reserved for your server. We don't resell it.

  • Automatic backups

    Your server is backed up automatically every day, and you can download your backups from your panel.

  • Hosted in Europe

    Your servers run in Europe.

  • Grows with you

    Group getting bigger? Request the next plan up from your account, and we'll move your world over with you.